Privacy Policy

1. Data controller

Apollo Trading UG
Arnstädter Straße 50
99096 Erfurt
Germany
booking@dolmabahce-palace-heritage.com

2. Information processed

Information may include details supplied in a booking request or contact message, such as a customer name, email address, booking details, order reference, and other information the customer chooses to provide. Technical information needed to operate and secure the website may also be processed.

3. Purposes

Information is used to process booking and procurement requests, communicate with customers, deliver admission documents after successful procurement, provide support, maintain security, and meet applicable obligations.

4. Service providers and official channels

Information may be shared with service providers and official channels only where needed to provide the requested service, operate the website, or meet applicable obligations.

5. Retention and security

Information is retained only as long as necessary for the relevant purpose and applicable obligations. Appropriate measures are used to protect information, but no internet service can guarantee absolute security.

6. Data protection rights

Depending on applicable law, individuals may have rights concerning access, correction, deletion, restriction, objection, portability, or withdrawal of consent. Requests can be sent to the contact email below and may require identity verification.

7. Contact

Privacy questions and requests may be sent to booking@dolmabahce-palace-heritage.com.